Abbott Norge AS

Technical service specialist - Fornebu

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NederlandsEnglish

Vacature

Plaatsingsdatum 16-03-2018 Functiecategorie ICT - Hardware / Netwerk
Standplaats Fornebu Niveau Professional
Opleidingsniveau HBO Dienstverband Vast contract - Bepaalde tijd m...
Uren 37 - 38 Salaris marktconform
Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the diagnostics industry through the company's commitment to improving patient care and lowering overall costs.

ADD’s Informatics Organization is part of the European Sales organization, a result of our dynamic customer environment. Toddy, there are fewer, larger, and more complex customers than ever before. The Informatics Organization provides dedicated Informatics sales and service support to the regions.

ADD NORWAY OFFERS THE POSITION TECHNICAL SERVICE SPECIALIST (FIELD BASED). THE POSITION REPORTS DIRECTLY TO TECHNICAL SERVICE MANAGER.

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and de-installations.

Major accountabilities

  • Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time).
  • Schedule and perform planned maintenance (PM) activities.
  • Assist with instrument installations and de-installations.
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

Requirements / Work experience
  • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Proven track record in a similar position supported by management and customer references.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility.
  • Strong communication skills.
  • Ability to identify and drive resolution of issues.
  • Strong experience in use of analytical tools and software.

What can we offer you?
Abbott provides a varied and challenging position in a dynamic and pleasant working environment. In our organization, you can count on excellent benefits, a positive working atmosphere, extensive training opportunities and good career perspective.

How to apply?
If you are appealed by Abbott, looking for a job with meaning and recognize yourself in the outlined profile, please make your interest known. You can apply via the 'Apply' button with your resume and letter of application.

Please let me know if you have any questions or comments referring this job profile to Meltem Cakir, recruitment.netherlands@abbott.com (mailto:recruitment.netherlands@abbott.com).

Agency calls not appreciated
Meer informatie
Deze vacature betreft een fulltime functie.

Functiecategorie(ën) ICT - Hardware / Netwerk
Branch(es) Zakelijke dienstverlening
Provincie(s) Noorwegen
Trefwoorden Vacancy, Full-time, Norway, Technical specialist, Technical expert.

Contactgegevens

Contactpersoon Meltem Cakir

Vestigingsplaats

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